Dom Cosgrove Blog

The following steps may help if you get an error when opening Office documents through MS Office Web Applications from a SharePoint Document library.

Word Web App cannot open this document for viewing because of an unexpected error. To view this document, open it in Microsoft Word.

Error Id: 68d8674b-53ac-407c-bfd7-9ef2a2c16611, 201116105124532

1. If you are running the SharePoint / Office Web Apps on a VM that also has the domain controller, you’ll get this error. This is not a supported configuration for a production environment. As this is typical for a demo / development VM, then you can run the following PowerShell:

   $e = Get-SPServiceApplication | where {$_.TypeName.Equals(“Word Viewing Service Application”)}
   $e.WordServerIsSandboxed = $false
   $e.WordServerIsSandboxed
   

   #(Please use the below script for PowerPointServiceApplication – You need to enter “Y” for the answer of each cmd)
   Get-SPPowerPointServiceApplication | Set-SPPowerPointServiceApplication -EnableSandboxedViewing $false
   Get-SPPowerPointServiceApplication | Set-SPPowerPointServiceApplication -EnableSandboxedEditing $false
   

   In the server’s c:\windows\system32\inetsrv\config\applicationHost.config
   Add the line below in the end of the dynamicTypes.
   <add mimeType=”application/zip” enabled=”false” />
   

   IISRESET
   

2. If you are seeing events with an ID of 3760 (shown below), you have not given the service account running the Office Web Application Services sufficient access. Ensure that the account has the required permissions.

Reference:

http://blogs.msdn.com/b/opal/archive/2009/11/16/installation-notice-for-sharepoint-2010-public-beta.aspx

This is for my own quick reference, as it is in the Microsoft Installation Documentation. I also find that SQL Server is often installed by a separate team and the default collations are selected. The correct SQL Collation should be:

Latin1_General_CI_AS_KS_WS

• Latin1_General Character Set ;
• Case Insensitive – A and a are treated as the same character;
• Accent Sensitive – a and á are NOT treated as the same character;
• Kana Sensitive – Japanese Hirakana and Katakana characters which look the same are NOT treated as the same character;
• Width Sensitive – Single-Byte and Double-Byte versions of the same character are NOT treated as the same character;

If like me you where not privileged enough to go to the SharePoint Conference 2009 in Las Vegas, then there is an opportunity to attend a Free Virtual Conference on the 5th November. Now I’ve never been to a virtual conference before, but the agenda look extremely interesting. 

You can register at http://www.sharepointvcx.com/

The Public Beta for SharePoint 2010 is being made available in November this year. Make sure you pre-register so that you get notified of when it is available and get the download details. You can register here.