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This file cannot be saved to this location because there is no connection

If you are using a VPC with no network connectivity, (i.e. your LAN or Wireless network is not available to the VPC) and you try to save a document to a SharePoint Document library you get the following error message

“This file cannot be saved to this location because there is no connection to the server. Check your network connection and try again.”

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This issue is cause System Event Notification Service.

Purpose

Applications designed for use by mobile users require a unique set of connectivity functions and notifications. In the past these individual applications were required to implement these features internally. The System Event Notification Service (SENS) now provides these capabilities in the operating system, creating a uniform connectivity and notification interface for applications. Using SENS developers can determine connection bandwidth and latency information from within their application and optimize the application’s operation based on those conditions.

Where Applicable

The connectivity functions and notifications of SENS are useful for applications written for mobile computers or computers connected to high latency local area networks.

Solution

Office applications use the System Event Notification Service to ensure that the required connection is available during the save process. As the service determines that there is no network connection available it causes the save to fail. To prevent this you need to stop this service. The easiest way to do this is to use the following command:

net stop sens

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To restart the service issue the following command:

net start sens

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Note: The service is set to start automatically by default in Windows, so you will get the error again after a reboot of the VPC. To prevent this you can set the service to start manually:

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