Unable to open Office Document in MS Office Web Apps
The following steps may help if you get an error when opening Office documents through MS Office Web Applications from a SharePoint Document library.
Word Web App cannot open this document for viewing because of an unexpected error. To view this document, open it in Microsoft Word.
Error Id: 68d8674b-53ac-407c-bfd7-9ef2a2c16611, 201116105124532
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If you are running the SharePoint / Office Web Apps on a VM that also has the domain controller, you’ll get this error. This is not a supported configuration for a production environment. As this is typical for a demo / development VM, then you can run the following PowerShell:
$e = Get-SPServiceApplication | where {$_.TypeName.Equals(“Word Viewing Service Application”)}
$e.WordServerIsSandboxed = $false
$e.WordServerIsSandboxed
#(Please use the below script for PowerPointServiceApplication – You need to enter “Y” for the answer of each cmd)
Get-SPPowerPointServiceApplication | Set-SPPowerPointServiceApplication -EnableSandboxedViewing $false
Get-SPPowerPointServiceApplication | Set-SPPowerPointServiceApplication -EnableSandboxedEditing $false
In the server’s c:\windows\system32\inetsrv\config\applicationHost.config
Add the line below in the end of the dynamicTypes.
<add mimeType=”application/zip” enabled=”false” />
IISRESET
- If you are seeing events with an ID of 3760 (shown below), you have not given the service account running the Office Web Application Services sufficient access. Ensure that the account has the required permissions.
Reference: